NORWEGIAN has said that passengers booked to fly out of Cork on flights to the US up until June 30th will now have to fly out of Dublin.
The airline had earlier made the changes to flights up until April 9th but revised this date to June 30th this week.
The problems with the Boeing 737 MAX – which was involved in two fatal flights in recent months – led to the changes in scheduling, as the airline operates that aircraft on many of its flights to the US.
‘We are extremely sorry that due to the mandatory grounding of the Boeing 737 MAX by the European aviation authorities, our flights to and from Cork and Shannon will continue to be re-routed via Dublin from 11 April until 30 June,’ the airline said in a statement to The Southern Star.
And in a change to the original plan, passengers are no longer being offered the complimentary bus transfer between Cork and Dublin airports. This has been replaced by an offer to refund passengers for their own travel arrangements, on production of receipts, but this applies to bus or rail travel only.
‘While we ensure our customers can continue their travel plans with minimal disruption, we are actively working to restore normal operations at Cork and Shannon. Customers are advised to arrange bus or rail travel to Dublin and can claim for their expenses with proof of receipt.
‘Alternatively, customers have also been given the chance to rebook or receive a refund free of charge and we would like to sincerely apologise again for the inconvenience caused.’