MICHAEL Creed TD, Minister for Agriculture, Food and the Marine (DAFM), recently visited the offices of Capita Customer Solutions (formerly SouthWestern) in Clonakilty.
During his visit, the Minister was shown the range of services delivered by Capita on behalf of his Department and Bord Bia.
Capita oversees a number of key agriculture contracts in Ireland, including the National Bovine Registration and Passport issuing service.
The service is central to the integrity of the national herd, and is at the core of traceability which is essential to the quality and provenance of all beef and dairy produced in Ireland, an industry worth €10bn per annum.
In addition, Capita carries out more than 26,000 farm audits annually on behalf of the Bord Bia, in accordance with their Beef & Lamb and Sustainable Dairy Assurance Schemes (SDAS), which are core to the Bord Bia Food Quality Assurance scheme for both national and international markets.
Welcoming the Minister to the offices, Paddy Morrissey, managing director of Capita Customer Solutions, said: ‘We are delighted Minister Creed has visited to see range of key services delivered here on behalf of his Department and Bord Bia since 1996 and 2006.
‘Agriculture is an essential part of the Irish economy and the services we provide help offer reassurance to consumers that the products they pick up off the shelf are traceable and safe.’
Capita employs over 1,700 people in total in the Republic of Ireland and is active in the majority of sectors, including banking, life and pensions, the public sector, agriculture, telecommunications, utilities, and travel.
It’s businesses in Ireland now include Capita Customer Solutions, Capita Asset Services, Capita Life and Pensions, Capita Managed IT Solutions and Capita Integrated Business Solutions. Capita is a leading UK provider of technology-enabled customer and business process services and integrated professional support services.
The company has 73,000 people at over 450 sites, including 98 business centres across the UK, Europe, India and South Africa.